The rules for using our services.
By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully.
When you create an account, you must provide accurate and complete information. You are responsible for safeguarding your password and for all activities that occur under your account.
We reserve the right to refuse or cancel your order at any time for reasons including product availability, errors in description or price, or suspicion of fraudulent activity.
All content on our website, including text, graphics, logos, and images, is our exclusive property and is protected by international copyright laws.
Our service may contain links to third-party websites. We have no control over and assume no responsibility for the content or practices of any third-party sites.
We may terminate or suspend your account immediately, without prior notice, for any reason, including a breach of these Terms and Conditions.
In no event shall Orlai, nor its directors or employees, be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.
We reserve the right to modify or replace these Terms at any time. We will provide notice of any changes by posting the new Terms on this page.
If you have any questions about these Terms, please contact us through our official channels. We are available to address your concerns.
We want you to be happy with your purchase. Here are the details of our return policy.
Items can be returned within 30 days of receipt. Please ensure items are in their original condition to be eligible for a full refund.
Returned items must be unworn, unwashed, with all original tags attached. We reserve the right to refuse returns that do not meet these standards.
Once your return is received and inspected, we will process your refund. The refund will be credited to your original method of payment within 5-7 business days.